Attend IANA's on-demand sessions and gain insight and analysis from industry experts. Videos and presentations for download are made available within a week after a webinar has taken place.


Establishing an Effective Fleet Safety Program Sponsored by Verizon Connect

1:00 PM EDT

This webinar will talk about creating and sustaining a fleet safety program for businesses with fleets. Our expert will address questions like:

  • What is poor driving behavior and how do you monitor driving patterns?
  • What does it take to build a safety culture and gauge its impact?
  • What’s safety got to do with efficiency and compliance?
  • How to build resilience into the system to combat any emergency?


Hal Pollard, Director of Education, Intermodal Association of North America.


Gail Barnes Technical Solutions Engineer Verizon Connect.

Barnes has over 20 years of experience in the fleet management world while actively managing vehicles and drivers for businesses related to Fresh/Frozen Food Transportation, Live Animal Hauling, Environmental Remediation, Industrial & Municipal Services, Underground Infrastructure, Oil & Gas Pipeline/Drilling Support, Hazardous Waste Hauling, Emergency Hazardous Waste Response Team.

Her specialties include:

300+ Driver Management, Best Practices, Driver/Field Service Technician Trainer Including Driver Dispatch, Safety, Training, ELD Specialist, DOT Regulations, IFTA/IRP Vehicle Registrations/Insurance, SOPs and Best Practices, Driver Training, Disciplinary Policies and Procedures.


Intermodal Analyzed

2:00 PM EDT

The economy has taken a big hit from the Covid-19 Pandemic, and the intermodal world has not been immune. This, on top of the tariff issues that already were in play, has affected the business. Now, more than ever, it’s important to know the facts regarding where intermodal stands and what the trends are.

To help our members and the intermodal community navigate through these turbulent waters, IANA is launching a free monthly webinar series, Intermodal Analyzed. Join leading intermodal analyst Larry Gross, “The Intermodalist”, as he imparts his knowledge and makes use of new analytical tools such as IANA’s Intermodal Volume Analyzer to paint the big picture in intermodal while also pointing out the important messages in the numbers. For a quick and insightful look into the state of intermodal, be sure to sign up for Intermodal Analyzed.


Overview of New UIIA Billing Payment Enhancement

2:00 PM EDT

Information Service staff will provide an overview of the more streamlined billing payment process that will be introduced into the UIIA application. The new process will provide UIIA participants more flexibility with managing the annual billing associated with UIIA participation. Motor Carriers and Equipment Providers are encouraged to register for the short demo of this new enhancement.


Managing for Operational and Financial Performance In A Period of Uncertainty

2:00 PM EDT

Intermodal operators across the value chain – carriers, terminal operators, drayage companies, equipment providers, and others – are facing significant disruptions associated with the COVID-19 crisis. Container volumes are down significantly in North America, and blank sailings data indicates that this trend may continue. But perhaps a more significant concern is the uncertainty moving forward – there is no consensus on when and to what extent this market will recover. Faced with expensive assets and high fixed costs, it is critical for intermodal operators to take near term steps to effectively navigate this crisis while at the same time positioning their operations to best operate in an uncertain future.

AlixPartners Presenters:

  • Peter Appel, Director
  • Jim Blaeser, Director
  • Marc Iampieri, Managing Director

FMCSA Update with Acting Administrator Jim Mullen

2:00 PM EDT

IANA is pleased to welcome the head of the Federal Motor Carrier Safety Administration Jim Mullen to provide an agency update. Jim has an extensive portfolio of industry experience, including more than a decade as the executive vice president and general counsel for Werner Enterprises, one of the five largest truckload carriers in the United States. He will provide an overview on FMCSA's regulatory agenda, including its COVID-19 response and HOS final rule, with time allowed for question and answer.

See FMCSA on our Coronavirus Resources page as well as on our Federal Regulatory Activities page.


Pandemic Unemployment Assistance in the COVID-19 Environment

12:00 PM EDT

The Pandemic Unemployment Assistance, or PUA, is a federally funded program that was recently announced under the Coronavirus Aid, Relief & Economic Security Act. For the first time ever, independent contractors have been specifically included in this program for unemployment coverage. In this webinar, we’ll distill:

  • The many nuances of PUA
  • Its impact on 1099 workers
  • Best practices for sharing CARES and PUA information with your contingent workforce
  • How to protect yourself during an unemployment claim from an IC

Our Presenters:

  • Deborah Stevens, Chief Compliance Officer, OpenForce
  • Ryan Kelly, CEO, OpenForce

Overview of Recent UIIA Revisions

Join Information Services staff for an overview of the role of the Intermodal Interchange Executive Committee (IIEC) and gain a better understanding of recent modifications to the UIIA. In addition, a demo of the new EP Contact Directory and EP Notification of Outstanding Interchanged Equipment feature will also be provided. UIIA participants are encouraged to register for this event.


What's Driving Intermodal

12:00 PM EDT

It has never been more important to understand the economics of intermodal and how it fits into, and is affected by, the global economy. Lee Klaskow, Senior Analyst, Transportation and Logistics at Bloomberg Intelligence will get things started with a look at how the global and North American economies are faring. Pat Casey, Vice President, Fleet Management at TTX Company will then dig into the state of intermodal, with a look at how 2019 finished out and what to watch for the remainder of this year on into next.


  • Pat Casey, TTX Company
  • Lee Klaskow, Bloomberg Intelligence

Understanding Intermodal: The Basics — Intermodal University

2:00 PM EDT

Let’s start from the beginning. What is intermodal and how does it work? Join our seasoned industry experts as they walk you through intermodal, from first to last mile. We will start with an overview of what intermodal is and how it works. Then we will cover the domestic and international intermodal, containers, chassis, intermodal drayage and how it all fits together. Don’t miss this opportunity to learn more about what intermodal is, how it works, and how to get started from our intermodal experts.

Our Intermodal experts:

  • Shelli Austin, President, InTek Freight & Logistics
  • Jeff Brashares, Dean of Intermodal University
  • Rick LaGore, CEO, InTek Freight & Logistics

Families First Coronavirus Response Act, Other Critical COVID-19 Employment Issues, and Intermodal

1:00 PM EST

Join us for this informative first look at the Families First Coronavirus Response Act and related employment issues in the intermodal space. Our speaker, Margo Wolf O’Donnell, Co-Chair of the Labor & Employment Practice Group at Benesch, Friedlander, Coplan & Aronoff LLP, will walk us through the new Act and help better understand how it might apply to your business. She will also highlight other common employment law issues arising in this extraordinary time. Don't miss this opportunity to get a first look at this critical new legislation and other critical employment law issues!


  • Margo Wolf O’Donnell, Co-Chair of the Labor & Employment Practice Group at Benesch Friedlander, Coplan & Aronoff LLP

For more information, please visit the IANA Coronavirus Resource page


Intermodal Data: A Practical Introduction to Understanding its Full Potential

2:00 PM EST

We’ve all heard the saying, “Data is the new oil.” Where we might differ is that we see it as lubricant for the innovation and improvement “engine” rather than Black Gold – a commodity. Data, more specifically Big Data, has empowered AI and Machine Learning (ML) such that we’re now seeing a sharp rise in practical, niche AI and ML solutions in almost every industry – intermodal terminal operations is no exception.

In this informative webinar, sponsored by Blackberry Radar, experts from INFORM Software will take you through a brief history of AI and ML in intermodal terminal operations and then dive into understanding what’s involved in harnessing your data to run a Machine Learning project. Pulling it all together, they’ll share some of the findings that they’ve seen from their ML projects and discuss why ML insights drive real operational value to terminal operators.

Our INFORM Software experts:

  • Matthew Wittemeier, Marketing
  • Alex Van Winckel, Senior Consultant

Sponsored by:


Intermodal Conversations: With special Guest Mike Wilson, Chief Executive Officer of CCM

The Future Intermodal Leaders Program is hosting a special conversation with two of the intermodal industry’s top leaders on Tuesday, March 31st at 2 p.m. ET.

Join us for a conversation with 2019 Silver Kingpin honoree and former IANA Board Chairman/Member, Mike Wilson, the Chief Executive Officer of Consolidated Chassis Management and current IANA Board member Trevor Ash, the Executive Vice President, CIE Manufacturing.

Mr. Ash will serve as interviewer and explore how Mr. Wilson got started, some of his most memorable experiences, and what it takes to succeed in this business called intermodal. They will also talk about their thoughts on:

  • What’s the best way to take advantage of IANA events for furthering your business and your career?
  • What lessons have they learned along the way that they can share with newer people to the industry?

Mike currently serves as Chief Executive Officer at CCM. He retired in 2019 as Senior Vice President of Business Operations for Hamburg Süd. Mike has over 39 years of experience in International Shipping, where his past duties have included senior positions in Logistics, Operations and Customer Service covering a geographical scope that includes North America, Europe, Central America, the Caribbean and North Coast of South America. Mike has worked for some well-known companies in the industry including United States Lines, Crowley Maritime, United Arab Shipping and Atlantic Container Line, in addition to Hamburg Süd. Mike is also active in several industry organizations. He has been a Board Member and past Chairman of the Intermodal Association of North America (IANA), he has also served as Vice Chairman and a member of the Executive Committee of the Ocean Carrier Equipment Management Association (OCEMA) and served as Chairman of OCEMA's Consolidated Chassis Management (CCM) subsidiary.

Trevor Ash is the vice president of sales and marketing for CIE Manufacturing, formerly CIMC Intermodal. His current responsibilities include strategic planning and new business development along with managing the sales and marketing team. Trevor was elected in 2019 to fill a Supplier Division seat on IANA's Board of Directors.

IANA’s Future Intermodal Leaders Program is designed to guide, engage and encourage professional advancement through education, networking and mentoring.


COVID-19: An Update for the Drayage Community

This is an informative update on the tracking of COVID-19 developments and the effect on the drayage community. 1 hr 15 mins.

Representatives from the following organizations participated:

  • Oliver Wyman – Current Coronavirus Situation and what is anticipated to happen over the next several months?
  • ATA – What are the potential economic impacts/scenarios?
  • FMCSA – What is the current regulatory environment, and what is anticipated to come?
  • CVSA – How is law enforcement dealing with/addressing this in the field?
  • IANA Information Services/UIIA – Detention/Demurrage, What to do if there are issues with it and free time?

Brought to you by IANA and the Illinois Trucking Association.


Understanding UIIA’s Binding Arbitration Process

The Binding Arbitration Process offered under the UIIA program provides Motor Carrier and Equipment Provider participants an alternative option for resolution of invoice disputes without incurring the expensive costs associated with taking these types of claims to court.   

Join Information Services staff as they outline how to use the binding arbitration process and overview the following information:

  • Identify types of charges that are acceptable for submission under the binding arbitration process
  • Outline the steps necessary to submit a claim for binding arbitration
  • Identify the types of supporting documentation that the involved parties should include when submitting a specific type of claim
  • Provide an overview of how to utilize prior arbitration case decisions as a reference for current disputes.
  • Review the timelines under the binding arbitration process



Debbie Sasko, AVP Information Services


Sherry Parnell, Program Manager Information Services


Increasing Contract Wins Through Digital Innovation: The Case For Collaboration Software Investment

Join two of the most forward-thinking leaders in a candid discussion of what it takes to revitalize commercial processes — particularly in the RFP and contracted revenue workflows — using a new generation of collaboration software solutions.

Andy Clarke oversaw finances at C.H. Robinson, the largest freight broker in the US during a period of rapid growth, returning nearly $2B in capital over the last four years.

Professor John Langley of Penn State’s Center for Supply Chain Research is an expert in operations management, having spent considerable time researching the cost of information hand-offs between commercial and operational teams.

Our experts:

  • Andrew Clarke, Board Member at Rock-it Cargo USA LLC, and former CFO for CH Robinson
  • John Golob, CMO, Winmore
  • C. John Langley Jr, PhD - Professor of Supply Chain Management in the Smeal College of Business at Penn State University and Director of Development in the Center for Supply Chain Research

Sponsored by: