Careers at IANA

IANA is interested in smart, talented and committed individuals who are looking for career opportunities at a unique and dynamic trade association. The mission of the Association is to promote the benefits of intermodal cargo transportation through advocacy, education and networking. Member companies include ocean carriers, railroads, and motor carriers, third party logistics providers, equipment manufacturers and leasing companies, technology vendors, other industry suppliers, as well as shippers, beneficial cargo owners, academics and public sector representatives.


We recognize that the success of our business depends on the quality and effectiveness of our people. IANA offers competitive salaries and an outstanding benefits program that includes health and dental insurance, life insurance, short and long term disability plans, paid holidays, annual and sick leave, and a 401(k) retirement plan.


Summary of Position:

The Director of IT and Software Development serves as the technical resource for the development and maintenance of IANA’s proprietary intermodal industry applications and internal association management system (AMS). The role is the key liaison with customers regarding interconnectivity of systems and data flows. In addition, position is responsible for analyzing, documenting, testing, and troubleshooting operating systems and software applications and overseeing the Association’s technical infrastructure. The work also includes providing oversight and management of projects to ensure deliverables are completed in a timely manner.

Nature and Scope of the Position:
  • Manages daily activities related to application development, maintenance, and systems administration with offshore development team.
  • Ongoing evaluation of all existing applications to determine relevancy, cost, technical changes, process optimization and reviews policies related to application quality standards and testing.
  • Schedules and manages day to day activities, strategic projects, after hour support and aligns resources and monitors project timelines; includes management of external Managed Services IT provider and other technical vendors
  • Performs technical quality assurance testing of all new or enhanced features and functionalities for IANA application service programs and internal AMS system.
  • Develops and maintains the tools, specifications, documentation, and procedures to guide and train IANA staff and IT vendors in the proactive management, monitoring, and exception reporting of onsite and offsite system performance, including, but not limited to, defect/issue tracking, system implementation, web statistics and tracking, automated monitoring and alerting, failover testing and server maintenance.
  • Provides technical support in design, development and analysis of business processes and assists in identifying and defining business information needs.
  • Oversees the development, implementation, and maintenance of business applications systems ensuring that all technical specifications are accurately captured and understood by software vendors.
  • Works with customer/clients on setup of new EDI accounts, which would include testing with the customer/client. In addition, assists with troubleshooting issues that may arise with data feeds.
  • Oversees the Association’s websites evolution and improvement of the customer experience.
  • Maintains all business requirement, system design and system process documentation for Information Service applications. Position will ensure that the appropriate vendors update system documentation on a pre-determined frequency, so documentation is up to date and incorporates any changes/modifications that have been made to the system.
  • Proactively monitors all software and infrastructure platforms that IANA’s applications utilize to ensure that each are continuously supported as well as identify required updates that are necessary to perform to avoid any system performance issues.

Technical Skill Requirements:
  • Sr. Java/JEE Full Stack Developer/Architect (RESTful/Angular/Spring Boot)
  • Working knowledge of Angular Material, RESTful Microservices, and their deployment
  • Strong programming skills in designing and implementing multi-tier applications using web-based technologies like Spring MVC and MySQL
  • Must have knowledge/experience in PHP, specifically Laravel is a plus.
  • Working knowledge of Red Hat Linux is a plus
  • Develop, configure, and maintain in Azure cloud environment (AZ-900 certified preferred)
  • Experience in working with and supporting business applications using EDI / API connectivity

Work Experience and Qualifications:
  • Bachelor’s Degree in comparable technical field of study
  • At least ten (10) years of experience managing an IT department
  • Intermodal transportation industry experience preferred
  • Ability to manage the daily activities with Off-shore development team (India)
  • History of managing client interactions, customer service and project-based solution delivery
  • Excellent organizational skills and attention to detail and accuracy
  • Strong analytical and problem-solving skills
  • Ability to manage multiple projects and deadlines
  • Excellent written & oral communication skills

IANA is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

All interested applicants should submit a cover letter and resume to